{"id":2663,"date":"2024-08-13T06:33:38","date_gmt":"2024-08-13T06:33:38","guid":{"rendered":"https:\/\/staging.josetorresguitarras.com\/registrar-garantia\/"},"modified":"2025-02-19T13:27:03","modified_gmt":"2025-02-19T13:27:03","slug":"warranty","status":"publish","type":"page","link":"https:\/\/staging.josetorresguitarras.com\/en\/warranty\/","title":{"rendered":"Warranty"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2663\" class=\"elementor elementor-2663 elementor-1424\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f6b467 e-flex e-con-boxed e-con e-parent\" data-id=\"1f6b467\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b01a2f0 e-con-full e-flex e-con e-child\" data-id=\"b01a2f0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7fc7861 elementor-widget elementor-widget-heading\" data-id=\"7fc7861\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Warranty<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75613a3 elementor-widget elementor-widget-text-editor\" data-id=\"75613a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Please fill out all the information in the following form to register your product warranty.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ec1a6e0 e-con-full e-flex e-con e-child\" data-id=\"ec1a6e0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-351eec9 elementor-widget elementor-widget-wpforms\" data-id=\"351eec9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpforms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style id=\"wpforms-css-vars-root\">\n\t\t\t\t:root {\n\t\t\t\t\t--wpforms-field-border-radius: 3px;\n--wpforms-field-border-style: solid;\n--wpforms-field-border-size: 1px;\n--wpforms-field-background-color: #ffffff;\n--wpforms-field-border-color: rgba( 0, 0, 0, 0.25 );\n--wpforms-field-border-color-spare: rgba( 0, 0, 0, 0.25 );\n--wpforms-field-text-color: rgba( 0, 0, 0, 0.7 );\n--wpforms-field-menu-color: #ffffff;\n--wpforms-label-color: rgba( 0, 0, 0, 0.85 );\n--wpforms-label-sublabel-color: rgba( 0, 0, 0, 0.55 );\n--wpforms-label-error-color: #d63637;\n--wpforms-button-border-radius: 3px;\n--wpforms-button-border-style: none;\n--wpforms-button-border-size: 1px;\n--wpforms-button-background-color: #066aab;\n--wpforms-button-border-color: #066aab;\n--wpforms-button-text-color: #ffffff;\n--wpforms-page-break-color: #066aab;\n--wpforms-background-image: none;\n--wpforms-background-position: center center;\n--wpforms-background-repeat: no-repeat;\n--wpforms-background-size: cover;\n--wpforms-background-width: 100px;\n--wpforms-background-height: 100px;\n--wpforms-background-color: rgba( 0, 0, 0, 0 );\n--wpforms-background-url: none;\n--wpforms-container-padding: 0px;\n--wpforms-container-border-style: none;\n--wpforms-container-border-width: 1px;\n--wpforms-container-border-color: #000000;\n--wpforms-container-border-radius: 3px;\n--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 16px;\n--wpforms-field-size-sublabel-spacing: 5px;\n--wpforms-field-size-icon-size: 1;\n--wpforms-label-size-font-size: 16px;\n--wpforms-label-size-line-height: 19px;\n--wpforms-label-size-sublabel-font-size: 14px;\n--wpforms-label-size-sublabel-line-height: 17px;\n--wpforms-button-size-font-size: 17px;\n--wpforms-button-size-height: 41px;\n--wpforms-button-size-padding-h: 15px;\n--wpforms-button-size-margin-top: 10px;\n--wpforms-container-shadow-size-box-shadow: none;\n\n\t\t\t\t}\n\t\t\t<\/style><style id=\"wpforms-css-vars-elementor-widget-351eec9\">\n\t\t\t\t.elementor-widget-wpforms.elementor-element-351eec9 {\n\t\t\t\t\t--wpforms-field-border-color: #A3A3A3;\n--wpforms-field-border-color-spare: #A3A3A3;\n--wpforms-button-background-color: #412712;\n--wpforms-label-color: #412712;\n--wpforms-field-text-color: #412712;\n--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 16px;\n--wpforms-field-size-sublabel-spacing: 5px;\n--wpforms-field-size-icon-size: 1;\n--wpforms-label-size-font-size: 16px;\n--wpforms-label-size-line-height: 19px;\n--wpforms-label-size-sublabel-font-size: 14px;\n--wpforms-label-size-sublabel-line-height: 17px;\n--wpforms-button-size-font-size: 17px;\n--wpforms-button-size-height: 41px;\n--wpforms-button-size-padding-h: 15px;\n--wpforms-button-size-margin-top: 10px;\n\n\t\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-1425\"><form id=\"wpforms-form-1425\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"1425\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/2663\" data-token=\"61dad3083a56ae4fdadfef120c90e35a\" data-token-time=\"1783436633\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-hidden\" id=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-1425-field_1-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"1\"><fieldset><legend class=\"wpforms-field-label\">Name and Surname <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><div class=\"wpforms-field-row wpforms-field-large\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-1425-field_1\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][1][first]\" placeholder=\"Name\" aria-errormessage=\"wpforms-1425-field_1-error\" required><label for=\"wpforms-1425-field_1\" class=\"wpforms-field-sublabel after wpforms-sublabel-hide\">First<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-1425-field_1-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][1][last]\" placeholder=\"Surnames\" aria-errormessage=\"wpforms-1425-field_1-last-error\" required><label for=\"wpforms-1425-field_1-last\" class=\"wpforms-field-sublabel after wpforms-sublabel-hide\">Last<\/label><\/div><\/div><\/fieldset><\/div><div id=\"wpforms-1425-field_4-container\" class=\"wpforms-field wpforms-field-layout\" data-field-id=\"4\"><div class=\"wpforms-field-layout-rows wpforms-field-large\"><div class=\"wpforms-layout-row\"><div class=\"wpforms-layout-column wpforms-layout-column-50\"><div id=\"wpforms-1425-field_2-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-1425-field_2\">Store name<\/label><input type=\"text\" id=\"wpforms-1425-field_2\" class=\"wpforms-field-large\" name=\"wpforms[fields][2]\" placeholder=\"Store name\" aria-errormessage=\"wpforms-1425-field_2-error\" aria-describedby=\"wpforms-1425-field_2-description\" ><div id=\"wpforms-1425-field_2-description\" class=\"wpforms-field-description\">Please indicate the name of the establishment where you purchased the product.<\/div><\/div><\/div><div class=\"wpforms-layout-column wpforms-layout-column-50\"><div id=\"wpforms-1425-field_3-container\" class=\"wpforms-field wpforms-field-date-time\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-1425-field_3\">Purchase date<\/label><div class=\"wpforms-datepicker-wrap\"><input type=\"text\" id=\"wpforms-1425-field_3\" class=\"wpforms-field-date-time-date wpforms-datepicker wpforms-field-large\" data-date-format=\"d\/m\/Y\" data-disable-past-dates=\"0\" data-input=\"true\" name=\"wpforms[fields][3][date]\" placeholder=\"Purchase date\" aria-errormessage=\"wpforms-1425-field_3-error\" ><a title=\"Clear Date\" data-clear class=\"wpforms-datepicker-clear\" style=\"display:none;\"><\/a><\/div><\/div><\/div><\/div><div class=\"wpforms-layout-row\"><div class=\"wpforms-layout-column wpforms-layout-column-50\"><div id=\"wpforms-1425-field_5-container\" class=\"wpforms-field wpforms-field-text wpf-disable-field\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-1425-field_5\">Brand<\/label><input type=\"text\" id=\"wpforms-1425-field_5\" class=\"wpforms-field-medium\" name=\"wpforms[fields][5]\" value=\"Jos\u00e9 Torres\" aria-errormessage=\"wpforms-1425-field_5-error\" ><\/div><\/div><div class=\"wpforms-layout-column wpforms-layout-column-50\"><div id=\"wpforms-1425-field_7-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"7\"><label class=\"wpforms-field-label\" for=\"wpforms-1425-field_7\">Guitar model<\/label><input type=\"text\" id=\"wpforms-1425-field_7\" class=\"wpforms-field-medium\" name=\"wpforms[fields][7]\" placeholder=\"Guitar model\" aria-errormessage=\"wpforms-1425-field_7-error\" ><\/div><\/div><\/div><\/div><\/div><div id=\"wpforms-1425-field_8-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"8\"><label class=\"wpforms-field-label\" for=\"wpforms-1425-field_8\">e-mail address <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-1425-field_8\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][8]\" placeholder=\"E-mail\" spellcheck=\"false\" aria-errormessage=\"wpforms-1425-field_8-error\" required><\/div><div id=\"wpforms-1425-field_9-container\" class=\"wpforms-field wpforms-field-checkbox\" data-field-id=\"9\"><fieldset><legend class=\"wpforms-field-label\">Privacy policy acceptance <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-1425-field_9\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-1425-field_9_1\" name=\"wpforms[fields][9][]\" value=\"He le\u00eddo y acepto las Condiciones de garant\u00eda y la &lt;a target=&quot;_blank&quot; href=&quot;https:\/\/staging.josetorresguitarras.com\/en\/privacy-and-data-protection-policy\/&quot;&gt;pol\u00edtica de privacidad y protecci\u00f3n de datos&lt;\/a&gt;.\" aria-errormessage=\"wpforms-1425-field_9_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-1425-field_9_1\">He le\u00eddo y acepto las Condiciones de garant\u00eda y la <a target=\"_blank\" href=\"https:\/\/staging.josetorresguitarras.com\/en\/privacy-and-data-protection-policy\/\">pol\u00edtica de privacidad y protecci\u00f3n de datos<\/a>.<\/label><\/li><\/ul><\/fieldset><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"1425\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/staging.josetorresguitarras.com\/en\/wp-json\/wp\/v2\/pages\/2663\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-1425\" class=\"wpforms-submit\" data-alt-text=\"Registering...\" data-submit-text=\"Register\" aria-live=\"assertive\" value=\"wpforms-submit\">Register<\/button><img decoding=\"async\" src=\"https:\/\/staging.josetorresguitarras.com\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d94f2b9 e-con-full e-flex e-con e-child\" data-id=\"d94f2b9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-970064e elementor-widget elementor-widget-jet-unfold\" data-id=\"970064e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;mask_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:100,&quot;sizes&quot;:[]},&quot;unfold_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:1000,&quot;sizes&quot;:[]},&quot;fold_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:1000,&quot;sizes&quot;:[]},&quot;mask_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;mask_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;unfold_easing&quot;:&quot;easeOutBack&quot;,&quot;fold_easing&quot;:&quot;easeOutSine&quot;}\" data-widget_type=\"jet-unfold.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"jet-unfold \" data-settings=\"{&quot;height&quot;:{&quot;size&quot;:100,&quot;unit&quot;:&quot;px&quot;},&quot;separatorHeight&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;heightControlType&quot;:&quot;height&quot;,&quot;wordCount&quot;:20,&quot;unfoldDuration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:1000,&quot;sizes&quot;:[]},&quot;foldDuration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:1000,&quot;sizes&quot;:[]},&quot;unfoldEasing&quot;:&quot;easeOutBack&quot;,&quot;foldEasing&quot;:&quot;easeOutSine&quot;,&quot;foldScrolling&quot;:&quot;true&quot;,&quot;hideOutsideClick&quot;:&quot;false&quot;,&quot;autoHide&quot;:&quot;false&quot;,&quot;autoHideTime&quot;:&quot;&quot;,&quot;foldScrollOffset&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;separatorType&quot;:&quot;div&quot;}\">\r\n\t\t\t<div class=\"jet-unfold__inner\">\r\n\t\t\t\t<div class=\"jet-unfold__mask\" style=\"height:100px\">\r\n\t\t\t\t\t<div class=\"jet-unfold__content\">\r\n\t\t\t\t\t\t<div class=\"jet-unfold__content-inner\">\t\t<div data-elementor-type=\"page\" data-elementor-id=\"3899\" class=\"elementor elementor-3899 elementor-3883 elementor-3883\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ead7e1d e-con-full e-flex e-con e-child\" data-id=\"ead7e1d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65ce389 elementor-widget elementor-widget-text-editor\" data-id=\"65ce389\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4>Limited Warranty<\/h4><p>JOSE TORRES is committed to providing the highest quality products, service and user experience for our customers. One of the elements of this commitment is our after-sales service, which now incorporates our extended Limited Warranty that we are pleased to present here. In the event that any matter is not addressed in this extended Limited Warranty, please contact us at <br \/><a href=\"mailto:sat@adagio.es\">sat@adagio.es<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b65b04a e-con-full e-flex e-con e-child\" data-id=\"b65b04a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-55780bf e-con-full e-flex e-con e-child\" data-id=\"55780bf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e25cb1e elementor-widget elementor-widget-text-editor\" data-id=\"e25cb1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol>\n<li><strong>Limited Warranty <\/strong><\/li>\n<\/ol>\n<p>This Limited Warranty is only valid if you have purchased the product from an authorized JOSE TORRES distributor.<\/p>\n<p>Customers can extend the limited warranty to three full years for products sold in countries served by JOSE TORRES Service Centers, including:<\/p>\n<ul>\n<li>France<\/li>\n<li>Germany<\/li>\n<li>Italy <\/li>\n<li>Portugal<\/li>\n<li>Spain<\/li>\n<li>United Kingdom<\/li>\n<\/ul>\n<p>En el caso de que usted haya comprado el producto en otro lugar, consulte con los Socios y Centros de Servicio JOSE TORRES en el pa\u00eds de compra o p\u00f3ngase en contacto con sat@adagio.es In the event that you have purchased the product elsewhere, consult with the JOSE TORRES Partners and Service Centers in the country of purchase or contact <a href=\"mailto:sat@adagio.es\">sat@adagio.es<\/a><\/p>\n<p><strong>1.2<\/strong> JOSE TORRES guarantees that the mechanical and electronic components of this product are free of defects in materials and workmanship under normal working conditions. This Limited Warranty is applicable for one year from the original retail purchase date, unless your country offers a longer legal warranty, in which case the legal warranty will apply. However, JOSE TORRES is pleased to offer a warranty extension of up to a total duration of 3 years, provided that the product purchase has been registered online within 90 days of retail purchase.  <\/p>\n<p>If the product presents any defect within the specified warranty period, and that defect is not excluded in clause 4, JOSE TORRES will repair or replace the product using a new or reconditioned product or parts. In the event that JOSE TORRES decides to replace the entire product, this Limited Warranty will be applicable to the replacement product during the initial warranty period remaining from the date of purchase of the original product. <\/p>\n<p><strong>1.3<\/strong> Upon validation of the warranty claim, the replaced repaired product will be returned to the user postage paid.<\/p>\n<p><strong>1.4<\/strong> Warranty claims other than those stated above are expressly excluded.<\/p>\n<p><strong>IMPORTANT <br \/><\/strong><\/p>\n<p>We ask that you please save your purchase receipt. This is your proof of purchase and your Limited Warranty will begin from this date. If you do not retain your sales receipt, then this Limited Warranty is void. In the unlikely event that you need to exercise this Limited Warranty, we will need you to provide us with a copy of this sales receipt. Without this, unfortunately, we will not be able to process your warranty repair request.    <\/p>\n<\/p>\n<ol start=\"2\">\n<li><strong> Online Registration<\/strong><\/li>\n<\/ol>\n<p>Remember to register your new JOSE TORRES equipment or instrument within ninety (90) days from the date of purchase to be entitled to the extended warranty. This can be done quickly by visiting www.josetorresguitarras.com. We ask that you read the terms and conditions of our Limited Warranty carefully. If the purchase of the product has not been registered within the first ninety (90) days of ownership of your product, this will result in the limited warranty being applicable only for one year, or during the legal warranty period of your country, the that is greater.   <\/p>\n<\/p>\n<ol start=\"3\">\n<li><strong> Warranty Service; Return Authorization Number<\/strong><\/li>\n<\/ol>\n<p><strong>3.1<\/strong> The initial stage of our warranty service, and the quickest means to reaching a solution, is to check whether the problem can be resolved by our After Sales Service. If you are not able to resolve the problem through this means and need to request warranty service, contact us at sat@adagio.es. All questions must be accompanied by a description of the problem, the product serial number, and a copy of the original sales receipt.  <\/p>\n<p><strong>3.2<\/strong> Returns are not accepted without a valid RA number.<\/p>\n<p><strong>3.3<\/strong> It should be noted that shipments to authorized Service Centers for warranty repairs are not accepted without prepaid shipping.<\/p>\n<\/p>\n<ol start=\"4\">\n<li><strong>Limitations and Exclusions of the Warranty<\/strong><\/li>\n<\/ol>\n<p><strong>4.1<\/strong> This Limited Warranty does not cover consumables or accessories. These include, but are not limited to: batteries, cables, lights, guitar strings, etc. <\/p>\n<p><strong>4.2<\/strong> Where applicable, JOSE TORRES warrants that the following elements contained in or with the product are free of defects in materials and workmanship for a period of ninety (90) days from the date of purchase:<\/p>\n<ul>\n<li>Accessories<\/li>\n<li>Wires <\/li>\n<li>Guitar strings<\/li>\n<\/ul>\n<p><strong>4.3<\/strong> Where applicable, JOSE TORRES warrants that the following elements contained in or with the product are free of defects in materials and workmanship for a period of one (1) year from the date of purchase:<\/p>\n<ul>\n<li>Digital Screens \/ LCDs<\/li>\n<li>Switches<\/li>\n<li>Potentiometers<\/li>\n<li>Any mechanical component that can be affected by an externally applied force<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1b1e2be e-con-full e-flex e-con e-child\" data-id=\"1b1e2be\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4e18307 elementor-widget elementor-widget-text-editor\" data-id=\"4e18307\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>4.4<\/strong> This Limited Warranty does not cover the product if it has been electronically or mechanically modified in any way. If the product needs to be modified or adapted in order to comply with local technical or safety regulations applicable in any country other than the country for which the product was originally developed and manufactured, such modification\/adaptation will not be considered a defect. in materials or labor. This Limited Warranty does not cover such modification\/adaptation, whether or not it was carried out by professionals. Under the terms of this Limited Warranty, JOSE TORRES is not responsible for the expenses incurred by such modification\/adaptation.   <\/p>\n<p><b><\/b><strong>4.5<\/strong> This Limited Warranty covers only the hardware of the product. It does not cover technical support for hardware or use of software. <\/p>\n<p><strong>4.6<\/strong> This Limited Warranty is void if the factory applied serial number has been altered or removed from the product.<\/p>\n<p><strong>4.7<\/strong> Free inspections and maintenance\/repair work are expressly excluded from this Limited Warranty. If an inspection of the product by JOSE TORRES shows that the defect in question is not covered by the Limited Warranty, the costs of the inspection must be paid by the customer. <\/p>\n<p><strong>4.8<\/strong> Damage or defects caused by the following product conditions are not covered by this Limited Warranty:<\/p>\n<p><strong>4.8.1&nbsp;<\/strong>Improper handling, negligence or failure to work with the unit in accordance with the instructions given in the JOSETORRES user or service manuals<\/p>\n<p><strong>4.8.2<\/strong> Connecting or operating the unit in any way that does not comply with the technical or safety regulations applicable in the country where the product is used.<\/p>\n<p><strong>4.8.3<\/strong> Any act of force majeure (such as accidents, fires, floods, etc.) or any other condition that is beyond the control of JOSE TORRES.<\/p>\n<p><strong>4.9<\/strong> Any repair or opening of the unit carried out by unauthorized personnel (including the user) will completely void the Limited Warranty.<\/p>\n<p><strong>4.10<\/strong> Products that do not meet the terms of this Limited Warranty will be repaired exclusively at the buyer&#8217;s expense. JOSE TORRES or its official technical service center will inform the buyer of such circumstance and request a written order to repair the product. In the event that the buyer does not submit a written repair order within 6 weeks of notification, JOSE TORRES reserves the right to dispose of the product in an appropriate, environmentally friendly manner.  <\/p>\n<p><strong>4.11<\/strong> Authorized JOSE TORRES dealers do not sell new products directly on online auctions. Purchases made through online auctions are in \u201cbuyer beware\u201d databases. Online auction confirmations or sales receipts are not accepted for warranty verification and JOSE TORRES will not repair or replace any product purchased through an online auction.  <\/p>\n<p>&nbsp;<\/p>\n<ol start=\"5\">\n<li><strong> Warranty transfer<\/strong><\/li>\n<\/ol>\n<p>This Limited Warranty applies only to the original purchaser (authorized dealer purchaser) and is not transferable to third parties who may purchase this product. No other person (distributor, merchant, retailer, etc.) will have the right to give any guarantee on behalf of JOSE TORRES. <\/p>\n<p>&nbsp;<\/p>\n<ol start=\"6\">\n<li><strong> Damage Claim<\/strong><\/li>\n<\/ol>\n<p>Subject only to applicable local laws, JOSE TORRES shall not be liable to the buyer under this Limited Warranty for any consequential or indirect loss or damage of any kind. In no case shall JOSE TORRES&#8217;s liability under this Limited Warranty exceed the invoiced value of the product. <\/p>\n<ol start=\"7\">\n<li><strong> Limitation of liability<\/strong><\/li>\n<\/ol>\n<p>This Limited Warranty is the sole and exclusive warranty between you and JOSE TORRES. It supersedes all other written or oral communications relating to this product. JOSE TORRES does not offer any other warranty for this product.  <\/p>\n<p>&nbsp;<\/p>\n<ol start=\"8\">\n<li><strong> Other Rights of Guarantees and National Legislation<\/strong><\/li>\n<\/ol>\n<p><strong>8.1<\/strong> This Limited Warranty does not exclude or limit the buyer&#8217;s legal rights as a consumer in any way.<\/p>\n<p><strong>8.2<\/strong> The Limited Warranty rules mentioned herein apply unless they constitute a violation of applicable local legal laws.<\/p>\n<p><strong>8.3<\/strong>. This Limited Warranty does not diminish the obligations of any legal seller in relation to any lack of conformity of the product and any hidden defects. <\/p>\n<p>&nbsp;<\/p>\n<ol start=\"9\">\n<li><strong> Amendment<\/strong><\/li>\n<\/ol>\n<p>Warranty service conditions are subject to change without notice. Please regularly review the latest warranty terms and conditions, as well as additional information regarding the JOSE TORRES Limited Warranty, at <a href=\"https:\/\/www.josetorresguitarras.com\">www.josetorresguitarras.com<\/a> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"jet-unfold__separator\"><\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"jet-unfold__trigger\"><div class=\"jet-unfold__button elementor-button elementor-size-md\" href=\"#\" data-unfold-text=\"See more\" data-fold-text=\"Close\" data-fold-icon=\"&lt;svg aria-hidden=&quot;true&quot; class=&quot;e-font-icon-svg e-fas-chevron-up&quot; viewBox=&quot;0 0 448 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" data-unfold-icon=\"&lt;svg aria-hidden=&quot;true&quot; class=&quot;e-font-icon-svg e-fas-chevron-down&quot; viewBox=&quot;0 0 448 512&quot; xmlns=&quot;http:\/\/www.w3.org\/2000\/svg&quot;&gt;&lt;path d=&quot;M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z&quot;&gt;&lt;\/path&gt;&lt;\/svg&gt;\" tabindex=\"0\" role=\"button\"><span class=\"jet-unfold__button-icon jet-tricks-icon\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/span><span class=\"jet-unfold__button-text\">See more<\/span><\/div>\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Please fill out all the information in the following form to register your product warranty. Por favor, activa JavaScript en tu navegador para completar este formulario.Por favor, activa JavaScript en tu navegador para completar este formulario. Nombre y apellidos * NombreApellidos Nombre de la tiendaPor favor, indique el nombre del establecimiento d\u00f3nde adquiri\u00f3 el producto.Fecha [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2663","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/staging.josetorresguitarras.com\/en\/wp-json\/wp\/v2\/pages\/2663","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.josetorresguitarras.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.josetorresguitarras.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.josetorresguitarras.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.josetorresguitarras.com\/en\/wp-json\/wp\/v2\/comments?post=2663"}],"version-history":[{"count":19,"href":"https:\/\/staging.josetorresguitarras.com\/en\/wp-json\/wp\/v2\/pages\/2663\/revisions"}],"predecessor-version":[{"id":5100,"href":"https:\/\/staging.josetorresguitarras.com\/en\/wp-json\/wp\/v2\/pages\/2663\/revisions\/5100"}],"wp:attachment":[{"href":"https:\/\/staging.josetorresguitarras.com\/en\/wp-json\/wp\/v2\/media?parent=2663"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}